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Individualized Conventional Electronic Documents

Am I required to make documents that were created for a specific person accessible?

If content meets all three of the follow criteria, it is an 鈥渋ndividualized conventional electronic document” and not required to comply with WCAG 2.1 AA.

  1. If it is a word processing, presentation, PDF, or spreadsheet file, and
  2. it is about a specific individual, their property, or their account, and
  3. it is password-protected or otherwise secure

Note: You may still have to provide web content in an accessible format if an individual requests it. See the .

Examples

  • A PDF version of a student鈥檚 transcript on a password-protected website is not required to be accessible
  • A PDF version of an individual employee鈥檚 worker documents on Workday is not required to be accessible

Related guidance

How to make electronic documents accessible

The听91爆料 Accessible Technology听team provides techniques, strategies and checklists to make digital content accessible.